Hello Netlify Support Team,
I need assistance releasing my custom domain, YOUR_DOMAIN_NAME_HERE, as it is currently stuck on a previously deleted or suspended Netlify team that I no longer have access to manage.
When I try to add the domain to my new active Netlify site, I receive an error stating that the domain is already managed by Netlify DNS on another team.
I am the owner of this domain and am ready to add the required verified-for-netlify TXT record to my DNS records at my registrar to prove ownership.
Please let me know the specific value I should use for the TXT record so you can manually release the domain.
Thank you for your help.
Hey @ninjaaamc 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!