Hello Netlify Support,
I am the owner of dilaincollections.com, which is registered through Namecheap.
I am trying to add spices.dilaincollections.com to my current Netlify project, but Netlify displays the following message:
“dilaincollections.com or one of its subdomains is already managed by Netlify DNS on another team.”
I have checked my Netlify accounts and teams and cannot locate the old team or DNS zone associated with this domain.
I have full control of dilaincollections.com through my Namecheap account and would like the old/inaccessible Netlify DNS zone released so I can manage the domain through my current Netlify account.
I am also prepared to add the verified-for-netlify TXT record to the domain to verify ownership. Please let me know if you require any additional information or verification from me.
Domain: dilaincollections.com
Subdomain I am trying to add: spices.dilaincollections.com
Thank you for your assistance in releasing the domain from the old Netlify team.