Support Forums

Request for increase functions timeout

Hi team,

We are using Netlify functions to make API requests, and every so often, the execution time exceeds 10 seconds. Are we able to get an increase to 26 seconds?

Site name: [app.trybree.com]

Thank you in advance!

Hey there, @akang10 :wave:

Thanks so much for reaching out! We’d be happy to, but you would need to upgrade to a Pro plan first before we can make this change. Let us know when/if you’d like to do this, and we can make get your timeout extended.

Hi Hillary,

I just upgraded my account. Let me know when we can get the extension - thank you!

Hey there, @akang10

Thanks for following up and confirming. We have increased your functions timeout!

Additionally, the Support Engineer who completed this noticed that your Github extension is not installed. We recommend installing this as well!