Renew credits My Free plan team is stuck on "operational credits"

Hi Netlify Support,

My Free plan team is stuck on “operational credits”.
Production deploys and Agent Runners are paused even though a new billing cycle should have started and new monthly credits (300) should have been granted.

This matches the known credit-flag bug many Free plan users reported in July/August 2026.

Please reset the stuck flag and grant the new monthly credits.

Team/Project: incredible-pony-9ddfb0
Site: incredible-pony-9ddfb0.netlify.app

Thank you.