Removing Name Servers Issue - vueml.com

Support
1

Dear Netlify Team,

Would you please delete the name servers for the domain vueml.com? I’ve deleted the domain and all projects/sites from your system (I want to sell this domain) and the name servers are still active and sedo.com cannot put up it for sale. Your AI gave me the following information:

It appears that you’re experiencing a situation where the DNS zone for a deleted domain is still active in Netlify’s system. This is a common occurrence that Netlify support can help resolve.

To address your specific request for the domain “vueml.com”, you’ll need to contact Netlify support directly. They have the ability to manually remove DNS zones from previous accounts, which should resolve your issue.

Would you please inform me?

Many thanks & best regards

Emanuel

2

Hi @webia1,

Thanks for reaching out and welcome to Netlify’s Support Forums!

I’m not showing that the domain is on any Netlify account or site. While I understand the Netlify name servers are still configured, these would be configured at the registrar that has the domain. You’ll need to remove them there. Using whois looks like this is the registrar:

Domain Name: vueml.com
Registry Domain ID: 2260471099_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.your-server.de
Registrar URL: http://www.hetzner.com/
Updated Date: 2024-05-05T07:30:47Z
Creation Date: 2018-05-06T05:27:20Z
Registrar Registration Expiration Date: 2025-05-06T05:27:20Z
Registrar: Hetzner Online GmbH
Registrar IANA ID: 828
Registrar Abuse Contact Email: abuse@hetzner.de
Registrar Abuse Contact Phone: +49.98315050
3

thank you very much Melvin for your very kind and professional feedback, I’ll contact the registrar.

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