# Remove DNS Record

**URL:** <https://answers.netlify.com/t/remove-dns-record/21797>\
**Category:** Support\
**Tags:** netlify-dns-https-ssl\
**Created:** [September 1, 2020, 5:13pm UTC](https://answers.netlify.com/t/remove-dns-record/21797 "2020-09-01T17:13:05Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![carljohnston.uk](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/carljohnston.uk/32/14636_2.png) [@carljohnston.uk](https://answers.netlify.com/u/carljohnston.uk)\
**Post date:** [September 1, 2020, 5:13pm UTC](https://answers.netlify.com/t/remove-dns-record/21797/1 "2020-09-01T17:13:05Z")

</div>

I’ve just unlinked my domain from my site build (jessicachelsea-gatsby) in preparation for a domain transfer, however I can’t seem to delete the associated DNS records.

How do I go about doing that?

---

<div class="post-metadata">

**Author:** ![gregraven](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/gregraven/32/23821_2.png) [@gregraven](https://answers.netlify.com/u/gregraven)\
**Post date:** [September 1, 2020, 9:48pm UTC](https://answers.netlify.com/t/remove-dns-record/21797/2 "2020-09-01T21:48:51Z")

</div>

@carljohnston.uk Did you try removing the entries in Settings -\> Domains -\> Custom domains in your Netlify dashboard?

---

<div class="post-metadata">

**Author:** ![carljohnston.uk](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/carljohnston.uk/32/14636_2.png) [@carljohnston.uk](https://answers.netlify.com/u/carljohnston.uk)\
**Post date:** [September 2, 2020, 6:55am UTC](https://answers.netlify.com/t/remove-dns-record/21797/3 "2020-09-02T06:55:01Z")

</div>

I had done that, yes. I’ve now managed to find the solution.

In my team domains, there is an option at the bottom to delete the DNS Zone.

Thank you for your help.

---

<div class="post-metadata">

**Author:** ![luke](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/luke/32/39_2.png) [@luke](https://answers.netlify.com/u/luke)\
**Post date:** [September 2, 2020, 8:03am UTC](https://answers.netlify.com/t/remove-dns-record/21797/4 "2020-09-02T08:03:06Z")

</div>

It sounds like you were trying to delete the NETLIFY and (possibly) NETLIFYv6 type records. If so, we have more information about those records here:

> [@\[Support Guide\] What are the NETLIFY and NETLIFYv6 type DNS records? How do I delete these records?](https://answers.netlify.com/t/support-guide-what-are-the-netlify-and-netlifyv6-type-dns-records-how-do-i-delete-these-records/17430):
>
> Last reviewed by Netlify Support - July, 2025 short answer The DNS record types of NETLIFY and NETLIFYv6 are special “alias” records within Netlify DNS. They will return the IP addresses for the closest CDN nodes based on the IP address of the system making the DNS lookup. dns\_api example.com- example.com 400 - link exists, all config must be empty Are you seeing an error like this one? This error occurs when you try to create an A or AA…

Please read that support guide above for an in-depth explanation of how these records behave with our service. The three key points there are summarized as:

- These records are locked by default and can be unlocked by our support team.
- These records only connect domain names to IP addresses.
- These records do not control which site the domain name is linked to (if any).

If you want to delete some of these records, please let us know the domain name you want unlocked and our support team will be happy to do so.

You can also delete the entire zone but if you only want to delete specific records, that can be done as well.
