Redirect Rule with Netlify Identity Not Working (Page Not Found)

Support
1

Hello,

I am having a critical issue with a redirect rule that is not working as expected on my site. My goal is to protect a folder named “/app/” using Netlify Identity, so only logged-in users can access it.

My site:

  • Site name: acesso-jornada30d
  • Custom domain: acesso.jornada30d.com.br
  • GitHub repo: (Cole aqui o link do seu repositório do GitHub)

What I have tried:
I have set up Netlify Identity and configured it to “Invite only”. My site structure is correct in the repository, with a login.html file in the root and my protected content inside an /app/ folder.

1. Redirects Rule (netlify.toml):
My netlify.toml file has the following rule:

[[redirects]]
from = “/app/*”
to = “/login.html”
status = 302
force = true
conditions = {Role = [“member”]}

The Problem:
When I try to access https://acesso.jornada30d.com.br/app/, it results in a “Page not found” error instead of redirecting to the login page.

Important Diagnostic Information:

  • I can directly access my login page at https://acesso.jornada30d.com.br/login.html without any issues. The page and the identity widget load perfectly.
  • As a test, I changed the redirect rule to a simpler one: from = "/teste" and to = "/login.html". This test WORKED PERFECTLY.
  • This proves that the redirect engine is working on my site, and the login.html file is correctly deployed. The issue seems to be specifically with the more complex rule (/app/* combined with the Role condition).

I have already tried using a _redirects file, clearing cache, and redeploying multiple times. Nothing has worked. Could you please check the internal logs for my site to see why this specific redirect rule is failing?

Thank you for your help.

2

@Luiz_Guilherme This doesn’t answer your question, (which I can’t answer as I’ve not worked with it), but just providing notice, (in case you didn’t spot it), that Netlify Identity is deprecated:

See:
https://www.netlify.com/changelog/deprecation-netlify-identity/

Also the big warning box on this page:
https://docs.netlify.com/security/secure-access-to-sites/identity/