Support Forums

Receiving an Error when going to my domain

Hello! I just purchased and created a domain called “geotestapp.com” and I was intially receiving a 404 error, but am not receiving a “The page you were looking for doesn’t exist. You may have mistyped the address or the page may have moved.” error.

My deploy log from the deploy summary screen: 1:40:41 PM: Build ready to start
1:40:43 PM: build-image version: 0582042f4fc261adc7bd8333f34884959c577302
1:40:43 PM: build-image tag: v3.7.6
1:40:43 PM: buildbot version: 96f6c6faf398b8f2b7e39c2c3c6a03ac4592e535
1:40:43 PM: Fetching cached dependencies
1:40:43 PM: Starting to download cache of 2.2MB
1:40:43 PM: Finished downloading cache in 157.64957ms
1:40:43 PM: Starting to extract cache
1:40:43 PM: Finished extracting cache in 37.4361ms
1:40:43 PM: Finished fetching cache in 196.553007ms
1:40:43 PM: Starting to prepare the repo for build
1:40:44 PM: Preparing Git Reference refs/heads/main
1:40:44 PM: Parsing package.json dependencies
1:40:45 PM: No build steps found, continuing to publishing
1:40:45 PM: Starting to deploy site from ‘public’
1:40:45 PM: Creating deploy tree
1:40:45 PM: Creating deploy upload records
1:40:46 PM: 0 new files to upload
1:40:46 PM: 0 new functions to upload
1:40:46 PM: Starting post processing
1:40:46 PM: Post processing - HTML
1:40:46 PM: Post processing - header rules
1:40:46 PM: Post processing - redirect rules
1:40:46 PM: Post processing done
1:40:46 PM: Finished processing build request in 2.998720465s
1:40:46 PM: Site is live :sparkles:

Hi there,

Did you see this guide yet? This is the best place to start for “Page Not Found” issues.

If you are still seeing issues after following the troubleshooting steps in this guide, please let us know!

Hi Perry,

I did follow that guide. I do have an index.html file in my code. So, I’m at a loss on what the issue could be.

hi there @geopresto - where should i see the index.html?

this looks like a ruby project to me?

Hi Perry,

It is indeed a Ruby project. My index.html can be found under app/views/welcome

Hi, @geopresto. The log show you are not using a build command and only deploy the files from the directory “public” without changing them. You can see that directory does not contain any index.html file here:

These files match the deployed files at Netlify:


So, we are deploying what you tell us to deploy. However, I don’t think the files being deployed are the correct files.

Do you have a build command that you run locally? If so, what is that command?

Hey Luke,

I don’t believe I used any build commands. I checked your documentation on those, and I didn’t run anything that was listed. My apologies, I’m still very new to web development. I do see that the commit that was pulled appears to be extremely old. Currently trying to figure out how to choose which commit to have the site pull from?

hi @geopresto, we will only build your most recent commit that was pushed to your remote repo :slight_smile:

You’ll need to have an index.html file included in there somewhere, and then provide us the right path to that index.html in the build settings for your site to work properly.

Thanks Perry.

I added the path to the index.html file as the “Build Command”, and the builder seemed to be going well and then i ran into these errors:

I read some documentation trying to figure this out, and updated my “Build command” to npm run and my base directory is still app/views/welcome/index.html.erb.

I then got the following error

Hi, @geopresto. This appears to be a Ruby on Rails app. Is that correct?

If so, it isn’t possible to run Rails apps at Netlify. We have a support guide about this here:

If there are other questions, please let us know.

Hello geopresto,
thanks for sharing your query.
I am trying to provide best solution regarding your query.
If we faced error when going to any domain we just need to apply or add verb on our domain name, there are two main benefits of this technique is,

  1. you can still able to use your brand name in URL.
  2. you do not need to consider different TLDS.
    the verb name is “get” and “try” this two are most popular verb used for addition in domain name.

hi @Jamesw15 - are you a spammer? this response is very off topic.