Hi Netlify team,
My account is still showing “This team has exceeded the credit limit” and all of my projects remain paused, even though my new billing cycle has started and my Usage & Billing page shows 300/300 credits available.
Plan: Free
Credits shown: 300/300 remaining
Support case: #1104080
I’m also unable to manually enable the projects and receive “Cannot enable this site. Please reach out to support for assistance.”
I’ve already contacted Customer Support, but the issue is still unresolved. This seems similar to the credit-flag issue other users are currently reporting.
Could you please clear the credit-limit flag on my account and restore my projects? This is urgent.
Thank you.