Hi team,
My site’s SSL certificate has been stuck in “provisioning” for over 8 hours, which locks me out of changing the primary domain or removing any domain. I get: “We’re provisioning a certificate for your site, you cannot change custom domains until that process completes.”
Site name: agendatullamada.netlify.app
The problem is my current primary domain pf-financialservices.com points to a different registrar and will never validate, so the certificate can never complete.
Could a staff member please:
- Remove pf-financialservices.com and www.pf-financialservices.com from the project
- Set pffinancialservices.com as the primary domain (it’s already added, DNS is verified and fully propagated — A record @ → 75.2.60.5, CNAME www → agendatullamada.netlify.app)
- Provision the certificate for pffinancialservices.com only
Thank you!