Problem adding domain – "buscafacil.net or one of its subdomains is already managed by Netlify DNS on another team"

Support
1

Hello, Netlify team!

I’m trying to add the domain buscafacil.net to my Netlify account, but I’m getting the following message:

“buscafacil.net or one of its subdomains is already managed by Netlify DNS on another team.”

I no longer have access to the account or team where this domain was previously configured.

I would like to request a TXT verification code to prove that I am the owner of the domain so that I can release it for use on my new team.

The domain is registered with Hostinger and I can add the requested DNS record as soon as you send me the amount.

Thank you in advance for your help!

Best regards, Tecnosat

2

@Luedno You can receive faster assistance with this by using the Support Form.

Go to https://www.netlify.com/support/
For ‘What kind of help do you need?’
Select ‘Another site is using this domain’
Then provide the relevant details.

Netlify’s team will respond to you via email.

3

thanks for the information