Hi hillary. I also face the same problem with the domain noht.co.jp, and the TXT record has been set according to below url. Please let me know if anything else is required.
Last Reviewed by Netlify Support Staff: September 2023
Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your netlify site?
Read on! This is easy to fix.
This occurs when you are trying to add a production domain that already exist on Netlify under a different account.
Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…
Anyone experiencing this issue should show support for it being made something you can self-service:
ISSUE
Currently when your domain is associated with a Netlify account and you want to migrate it to another Netlify account you must have access to the original Netlify account, otherwise you need to contact support to get it removed from the original account.
Using the ticket system for such a migration request, (like we’re experiencing now), takes 48 * n hours on a Pro or Business account. Thus far it has been 42 hours for the initial response (only confirming verification instructions), and…
perry
June 9, 2022, 8:32pm
24
hi there, sadly i couldn’t find a verification record for this domain, did you try and create one as per this guide?
Last Reviewed by Netlify Support Staff: September 2023
Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your netlify site?
Read on! This is easy to fix.
This occurs when you are trying to add a production domain that already exist on Netlify under a different account.
Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…
perry
June 9, 2022, 9:14pm
25
hi there,
could you try again, and if it does not work to add the domain, could you please grab a screenshot and comment here with that screenshot? thanks!
Thanks
Here is a screenshot of the Netlify configuration page and the AWS Route53 configuration page. Please tell me how to reset it.
perry
June 10, 2022, 6:14pm
28
hi there, have you tried clicking “add domain”? what happens? thanks.
Hi there I’m having the same issue with domain geniuzedu.com.br
Telling me that custom_domain is owned by another account.
Can you help me please!
perry
June 10, 2022, 7:21pm
30
hi there, did you make a verification record as per this guide?
Last Reviewed by Netlify Support Staff: September 2023
Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your netlify site?
Read on! This is easy to fix.
This occurs when you are trying to add a production domain that already exist on Netlify under a different account.
Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…
Yes I asked the other account (collaborator) to delete the domain and he did. He also deleted the app just to be sure and I still have the error custom_domain is owned by another account.
Site name: geniuzedu
Thanks for the quick reply!!
I’ve done all the steps:
asking collaborator to remove de domain
Add TXT record
Can you help me with this?
Best regards!
Hey @ajunior ,
The domain has been removed from the other account.
Hey there, I am facing the same issue. please check my this post.
Hi everyone!
I have my domain when adding as custom domain to my own website. I am getting an error that your domain is already registered however I don’t have any other site than this https://bestwatchesdeal.netlify.app
Please help me to get my domain ownership.
[owernship]
verify my domain ownership
This has been solved there.
It seems that it was a misunderstanding. Now it’s settled. Thank you.
1 Like
Okey, yes I just tested it and it’s working fine.
Big thank you!
1 Like
ecorfy
June 25, 2022, 12:07am
39
I have same problem that another site is already using this domain. I added TXT record to verify domain ownership. Please help remove it from another account.
Please remove esuite.ecorfy.com
Hi @ecorfy ,
The domain has been removed from the other site.
ecorfy
June 27, 2022, 4:44am
41
Hi
It is solved yesterday, but not working again. What happened? Pls help asap