Support Forums

Previous site has been deleted but I still get 'DNS zone for this domain already exists'

I used ‘ramankarki.com.np’ domain on my previous site but now it has been deleted. Now I am trying to use on my new site but getting errors.


  • netlify site name: ramankarki.netlify.app
  • Domain that I want to use: ramankarki.com.np
  • Error I get: A DNS zone for this domain already exists on NS1

Hi @ramankarki,

Chances are the site where you had connected your domain before was also using NS1 to manage the DNS. So, when you deleted the website from there, maybe the DNS zone was not deleted which is why it still exists.

You can either contact the previous site host or NS1 directly to help you remove the zone OR you could use external DNS.