Hi Netlify Support team,
I am trying to add my domain “yuzhuoliu.fun” to a new Netlify account, but I get this error:
“yuzhuoliu.fun or one of its subdomains is already managed by Netlify DNS on another team.”
Previously I used the domain on another Netlify account. I have already removed the domain, deleted the site, and I have even deleted the entire old team. However, I still cannot add the domain to my new Netlify account.
It seems the DNS zone is still stuck in the deleted team.
I am the owner of the domain (screenshot of the registrar page is attached).
Could you please help release or remove the DNS zone for “yuzhuoliu.fun”?
Thank you!
Hey @Weichengphy 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!
