Please release domain nityam.me from another team

Support
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1

Hi team,

I recently signed up for Netlify and tried to connect my domain nityam.me (registered through GitHub Student Pack/Namecheap).

However, Netlify says:
“nityam.me or one of its subdomains is already managed by Netlify DNS on another team.”

This is my only Netlify account/team. I never added this domain to Netlify before. I think it may have been auto-linked due to GitHub Pages.

Could you please release this domain so I can use it normally with my current Netlify project?

I can verify ownership of the domain if needed.

Thanks!

2

@w-nityammm You can receive faster assistance with this by using the Support Form.

Go to https://www.netlify.com/support/
For ‘What kind of help do you need?’
Select ‘Another site is using this domain’
Then provide the relevant details.

Netlify’s team will respond to you via email.

3

Yes I did use the support form the same day after I made this post (didn’t know about the support form earlier), and my problem was resolved. My account was on hold that’s why this post appeared here now.

Thanks

4

@w-nityammm Excellent, glad they were able to get you sorted out!