Hi Netlify Support,
I’m trying to add my custom domain blueocean.ind.in to my current project, but I get this error: “Another project is already using this domain. Domains must be unique across Netlify. Currently another project is using this domain. If you don’t know which project, please contact support for guidance.”
Domain: blueocean.ind.in
Current project (where I want the domain): lustrous-bubblegum-4e378f
Current team: anisayaan14’s team
Old project that is holding the domain: papaya-platypus-031656.netlify.app
Background: I previously deployed this same site on an older Netlify account and added blueocean.ind.in to that project’s Domain management. I never completed the DNS configuration, so the domain was never actually served from that project. I no longer have access to that account, so I cannot remove the domain from that project myself.
I am the registrant of blueocean.ind.in. It is registered at GoDaddy and still uses GoDaddy’s nameservers (ns19.domaincontrol.com / ns20.domaincontrol.com). The zone contains no Netlify records at all and the apex A record still points to GoDaddy’s parking page, which confirms the domain was never live on the old project.
I have full control of the DNS zone and can prove ownership however you prefer. If you need the standard TXT verification record at host “verified-for-netlify”, please tell me the exact value and I will add it right away.
Could you please release blueocean.ind.in from the old project so I can attach it to lustrous-bubblegum-4e378f?
Thank you.