I was trying to add ‘parallel.li’ domain to my netlify account but was having a error - " parallel.li or one of its subdomains is already managed by Netlify DNS on another team." After searching this to foram, I found I’ve to create a topic. - " Need us to complete a verification for you? Please start a new topic and let us know your site name or API ID , and the domain you are trying to add." Thats why I’m posting this.
"parallel.li or one of its subdomains is already managed by Netlify DNS on another team" problem
Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.
If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here:
Netlify App > “Options” dropdown > “Remove domain”
If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.