One of its subdomains is already managed by Netlify DNS on another team. Changing from Netlify managed to support two sites

Support
1

One of its subdomains is already managed by Netlify DNS on another team.

Hi there – working to move domain management to cloudflare, because we have two unique sites at the root domain and a subdomain.

I removed the Netlify managed subdomain today, to move it to CF, but now its throwing the “One of its subdomains is already managed by Netlify DNS on another team.”

I will add this forum number to the txt file in the DNS, which is suggested in the forum.

THe two sites in question are:

hu-manlp.netlify.app

human-five-freedoms.netlify.app

The landing page should map to humangrp.com
and the five freedoms to pentagram.humangrp.com

PLEASE help us help you by writing a good post!

  • We need to know your netlify site name. Example: gifted-antelope-58b104.netlify.app
  • DNS issues? Tell us the custom domain, tell us the error message! We can’t help if we don’t know your domain.
  • Build problems? Link or paste the FULL build log & build settings screenshot
  • Did you try Ask Netlify, our generative AI chatbot, before posting? It pulls info from Support Guides and recent solved forums posts.

The better the post - the faster the answer.

2

Note: the txt file has been added!

3

Hi @shanegring1 !
I’ve sent this request to our helpdesk, and we’ll follow up shortly via email to get this sorted for you. Thank you!

1 Like