Netlify stalling on releasing my domain - Stalling Production

I’ve been waiting for Netlify to release my domain (www.bringproofhome.com) from my previous netlify account; I had to create a new one for business email address reasons. I deleted the old account (under “annie@theproofstore.com”), submitted a support ticket, updated with my DNS host by creating a new TXT with the support ticket number, and, crickets… anybody else have this issue?