Netlify sometimes serves old SSL certificate

Support
, , ,
#1

Hello,

we are currently struggling with an issue with our SSL certificate. On our domain hoppygo.com we have new Let’s Encrypt certificate valid from 7.1. 2022 but some of our customers have reported us that on their environment this site unaccessible due to the expired certificate. It seams that this expired certificate is served only in some cases which might suggest that one or more CDN nodes don’t have the new certificate file.

Please let us know what we can do to help resolve this issue.
Thank you in advance for your help.

Lukáš Krotovič
Web developer at HoppyGo

#3

Hello Lukáš and sorry to hear about the trouble!

We found a misbehaving CDN node and got it fixed up - I have now loaded both hoppygo.com and www.hoppygo.com on every CDN node and see them all behaving well, but please let me know if you get any further reports and I’ll be happy to look at things again.

1 Like
#4

Hello, thank you for your help and in case some of our customers will have the problem I’ll let you know.