Netlify - Prismic communication issue

Hello

My site name is: www.scottlogic.com

I am having an issue with my app. It uses nextjs 12.3.1 and is hosted in netlify.
The issue is the following: it used to be so that whenever I make a change to a document in Prismic, the changes would be visible in the production version of the app within max 1 minute. Now it only notices the changes when I manually redeploy the site on netlify. Nobody has added any code to the repository of this app is in since April of this year.

Redeploying the site is a temporary solution but I don’t want to redeploy manually every time changes are made to prismic documents.

Crossposting this to Prismic forum as well.

Example: Sam Perridge | Scott Logic
on the above page, the title should be “Technical Advisor to the CEO” instead of " Head of Consultancy". In the Prismic document it’s “Technical Advisor to the CEO”.

Can it be that Netlify is for some reason showing a “cached” version of the page? If so, how can I prevent it?

In local preview it works fine but on develop preview and production it does not.

I have tried adding an access token to the prismic config but that has not solved the issue.

I am also aware of this forum thread. But many people reported still having the issue after updating to nextjs 14 and I’m trying to avoid that.

Thank you in advance.

We don’t provide support for Next.js 12 and Runtime v4 anymore. Please upgrade to Next.js 13.5+ and Next.js Runtime v5.