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Netlify no recognizing itself as nameserver

Hello, looks like I’m having issues with the NS and SOA records.

My site is https://doge-caffe.netlify.app/ and the domain I’m trying to link is dogeespresso.it

Checking with dig the SOA and NS records look fine to me (dns1.p03.nsone.net., etc), but there’s at least two dns servers around the world still using the old authority (e-mind.com, which I should have configured to just to act as secondary to dns1.p03.nsone.net.), and netlify still prompts me to change NS records.

I’m kinda stumped. I’m not an expert so I could have done something wrong, but I’m getting no clue on what might be wrong.

Thanks in advance :slight_smile:

Hi @PhotonSka

Welcome to the Netlify community.

In short, propagation takes time. Sometimes only a few minutes, but sometimes a day or two. Have a read of this Support Guide for more details.

Hi, @PhotonSka. I also wanted to chime in here that the domain in question is not using Netlify DNS. You can see that in the traced lookup for the NS records:

$ dig +trace dogeespresso.it. NS

; <<>> DiG 9.10.6 <<>> +trace dogeespresso.it. NS
;; global options: +cmd
.			26683	IN	NS	e.root-servers.net.
.			26683	IN	NS	g.root-servers.net.
.			26683	IN	NS	b.root-servers.net.
.			26683	IN	NS	h.root-servers.net.
.			26683	IN	NS	j.root-servers.net.
.			26683	IN	NS	f.root-servers.net.
.			26683	IN	NS	i.root-servers.net.
.			26683	IN	NS	a.root-servers.net.
.			26683	IN	NS	l.root-servers.net.
.			26683	IN	NS	c.root-servers.net.
.			26683	IN	NS	k.root-servers.net.
.			26683	IN	NS	d.root-servers.net.
.			26683	IN	NS	m.root-servers.net.
.			26683	IN	RRSIG	NS 8 0 518400 20210717050000 20210704040000 26838 . YXw07XjkvHIXIFMfe6RS56b8fEOb9LnwenS1runoIPXowFaSatKoScuM COFZW5Le/ye07Zw6PSMuOCfXvOChaF+jzwAc2dnP4NsjKicMo/vvgane 2o6MnAGnjwYnW8ajODUgOD9BvbjzBI1smpQyXNaWm2soWL7k2G018//I QkHnuSFHLwOabD3zL0CkDOaC0wt4erWiY9Gf7BDtysdko4tMy0/p4c4Q dhutWQbUHHsgJgrOsGjLCAHtr3x+tiDpzF5YNWaanwv7UwddrtNPZ+/m 2pcEZrmcvufpTnpw4h+Gs+V0f3oAa4FFQsmgHYTgdYHej0oKRvHNMjrO 7mhJLQ==
;; Received 525 bytes from 8.8.8.8#53(8.8.8.8) in 70 ms

it.			172800	IN	NS	m.dns.it.
it.			172800	IN	NS	a.dns.it.
it.			172800	IN	NS	nameserver.cnr.it.
it.			172800	IN	NS	r.dns.it.
it.			172800	IN	NS	s.dns.it.
it.			172800	IN	NS	dns.nic.it.
it.			86400	IN	DS	41901 10 2 47F7F7BA21E48591F6172EED13E35B66B93AD9F2880FC9BADA64F68C E28EBB90
it.			86400	IN	RRSIG	DS 8 1 86400 20210717170000 20210704160000 26838 . R03n3xNfIvW6P7ZE3qh7egXeTB1Z4lWrj3PqGZ65QNjFW8ulfa0M2vn9 rFryzYD7dMLymE0N6ntBDWCN/petZsrEo9G7i6N9h2QXcyw1Ktxm/Jdn 90fnLeKByJtWypkFCLvMOHUOWVe7uwY19XsdWqA+7mXkesqOfjGHXslM RdneptIcGeuenL+7pX4VVAYLW8BbAjJsYws2Kh8SOhkeFjONvV24tDRB 1FpfzrqpMCLns02nP3d37A2VPHn1FnaQAtow8exENgmOyHfS23Ylazuq xFIiVr+LMwTIXoOZl0iymQyHCwBzJ/hJ5qTuqked3yyLo/PZ/e5ysN+7 Z33wGw==
;; Received 762 bytes from 192.33.4.12#53(c.root-servers.net) in 43 ms

dogeespresso.it.	10800	IN	NS	dns.e-mind.com.
dogeespresso.it.	10800	IN	NS	dns2.e-mind.com.
CEGFBLJJO7K66R4NPIRU5TMUTQOGLC52.it. 3600 IN NSEC3 1 1 10 8A47C712B6789AEF CEGMDGPDTCQKK2S5CB4U8ERVR3V8HBAU  NS SOA RRSIG DNSKEY NSEC3PARAM
CEGFBLJJO7K66R4NPIRU5TMUTQOGLC52.it. 3600 IN RRSIG NSEC3 10 2 3600 20210804010318 20210705010318 18395 it. CToXQmVpPMBcBDwYTLgc5ZGf21UrrGOvMuW8sF35sALJj9Yb2XCw5kBU 0rmdwQmW6T44V48KbLP/+OV93/1mLQosVrPp+mwF5TYF7YWrzeoIHZq5 c05W1NxGC7ApNABThBSm2xM3HmyaPajPhjjuVvM4mcop/2M2hijg5VmQ d/PzUrCk1tmRMLN/RuNPGV1NqpXG6tPeiQ1GQPSt9qLTmYPzaEyaFYAB p25LIbxUtwXbB3oLDFgGvDnNLfiO3n7OBzGjVs5f4VuWZfDDxKCF188A NyG5gmoHhJhhpuiNJUBwl7MZvA3hSSkiB9jt1kvEhz8YQRj6MqczxhQp mMjXqA==
JGUM9K34UUEE954JGHN3UFHFU4AUFBVE.it. 3600 IN NSEC3 1 1 10 8A47C712B6789AEF JH2IRLT1ESJMPOLLSKINEL61TKMA447A  NS DS RRSIG
JGUM9K34UUEE954JGHN3UFHFU4AUFBVE.it. 3600 IN RRSIG NSEC3 10 2 3600 20210804010318 20210705010318 18395 it. lHgGj9s8QGH9uTLcEqpjvgaDIo8lgfXyRqdMY3LWegAt6qDq/EXhOliO kAYTrxNgQwSLMXPvc3SV1GWlcFgQVB5YBo7fbiVHoajSClx0plja8usE NzkJ1vTQvjhAxrlWZ00871osKv3xAd/rqfqTmPTJyVyj8K+a8vGmWsWF msjy7jEIop27NVhKLo+PrwOZXqAMw0IH5poenVnv6/Mo8Yf461GlDbGM YPN+WY6ctpdYwScjvgUw1h2JhQOPStodpD7/0y4ktR5ywlyYsQKykSDO D3f7E2UuzcByAND8aZNPS2sVeWfbZ3kvXD6nDTjQPHweY4kkcXse2+5O UFUCcA==
;; Received 846 bytes from 194.146.106.30#53(s.dns.it) in 32 ms

dogeespresso.it.	3600	IN	NS	dns1.p03.nsone.net.
dogeespresso.it.	3600	IN	NS	dns2.p03.nsone.net.
dogeespresso.it.	3600	IN	NS	dns4.p03.nsone.net.
dogeespresso.it.	3600	IN	NS	dns3.p03.nsone.net.
;; Received 133 bytes from 185.151.125.252#53(dns2.e-mind.com) in 186 ms

This shows that the authoritative names servers are dns.e-mind.com and dns2.e-mind.com. The WHOIS data confirms this also:

# whois.nic.it


*********************************************************************
* Please note that the following result could be a subgroup of      *
* the data contained in the database.                               *
*                                                                   *
* Additional information can be visualized at:                      *
* http://web-whois.nic.it                                           *
* Privacy Information: http://web-whois.nic.it/privacy              *
*********************************************************************

Domain:             dogeespresso.it
Status:             ok
Signed:             no
Created:            2021-06-11 15:03:57
Last Update:        2021-06-11 15:03:59
Expire Date:        2022-06-11

Registrant
  Organization:     Grimac S.r.l.
  Address:          Via Morazzo, 2
                    Zola Predosa
                    40069
                    BO
                    IT
  Created:          2021-06-11 15:03:02
  Last Update:      2021-06-11 15:03:02

Admin Contact
  Name:             Francesco Paolicelli
  Organization:     Grimac S.r.l.
  Address:          Via Morazzo, 2
                    Zola Predosa
                    40069
                    BO
                    IT
  Created:          2021-06-11 15:03:18
  Last Update:      2021-06-11 15:03:18

Technical Contacts
  Name:             E-mind Srl Internet Service Provider
  Organization:     E-Mind Srl
  Address:          via Lambertini, 1
                    Imola
                    40026
                    BO
                    IT
  Created:          2001-01-01 00:00:00
  Last Update:      2010-08-06 10:09:23

Registrar
  Organization:     E-Mind s.r.l.
  Name:             EMIND-REG
  Web:              http://www.e-mind.it
  DNSSEC:           yes


Nameservers
  dns.e-mind.com
  dns2.e-mind.com

You will need to replace the authoritative names servers at registrar. Right now you have added NS records there but that isn’t the same as making those NS records authoritative.

If there are questions about how to replace the authoritative name servers at the registrar, I would recommend contacting the registrar’s technical support to get that information.