Netlify Domain Error

Support
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#1

I am trying to connect my domain https://refreshed.dev to my account, but it shows me the following error message:
“Another site is already using this domain”. I have already created a txt value in my domain settings. Please review it.

Problem Adding Custom Domain - Another site is already using
#2

Hi, @rootcode. I don’t see any verification DNS records:

$ dig verified-for-netlify.refreshed.dev TXT

; <<>> DiG 9.10.6 <<>> verified-for-netlify.refreshed.dev TXT
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 13886
;; flags: qr rd ra ad; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;verified-for-netlify.refreshed.dev. IN	TXT

;; AUTHORITY SECTION:
refreshed.dev.		300	IN	SOA	ns-cloud-e1.googledomains.com. cloud-dns-hostmaster.google.com. 6 21600 3600 259200 300

;; Query time: 184 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Sun Nov 27 19:45:52 PST 2022
;; MSG SIZE  rcvd: 156

That is the SOA record which indicates that the TXT record for verified-for-netlify.refreshed.dev does not exist.

Would you please create the verification DNS record and reply here when it is working?

#3

Hey, the txt value is now added. Please check it

#6

Hi @rootcode,

Thank you for the follow-up. We’ve verified and you should be able to use the custom domain now.

Let us know if there’s any issue.

1 Like
#7

Thanks a lot. It now works. I really appreciate it.

#8

Hi @rootcode :wave:t6: , thanks for coming back and letting us know that everything is working. We really appreciate that! Happy building! :netliconfetti: