Netlify DNS TXT Records Not Working

Support
1

I added TXT records to my Netlify domain forming.ai and they still haven’t shown up, even when querying Netlify DNS directly and it’s been over an hour now.

Any ideas on why the DNS records aren’t working? There is no DNSSEC enabled for the domain and the nameservers are pointed to Netlify.

2

What TXT records have yet to populate? I have only seen one.

3

I’m not getting any TXT records at all:

id 11049 opcode QUERY rcode NOERROR flags QR RD RA ;QUESTION forming.ai. IN TXT **;ANSWER** ;AUTHORITY forming.ai. 1800 IN SOA dns1.p01.nsone.net. domains+netlify.netlify.com. 1681878826 43200 7200 1209600 3600 ;ADDITIONAL

4

You can see there are no CNAME or TXT records, but the MX records are working:

https://www.nslookup.io/domains/forming.ai/dns-records/#authoritative

5

Can you give an example of a TXT record you have added that doesn’t work? What values were used?

6

image
image1235×827 76.4 KB

Here’s a screenshot of the current DNS records using the Netlify UI.

7

I can see both

 % dig _acme-challenge.forming.ai.forming.ai TXT
_acme-challenge.forming.ai.forming.ai. 300 IN TXT "__qR3RJVxFzh5Ul5OxVhnO0z_GWlXZ31NopcoRWteIc"

% dig test_record.forming.ai TXT
test_record.forming.ai.	300	IN	TXT	"blah"

If it is the second to last one that is causing the issue, it is likely due to the fact forming.ai appears twice. Edit the record to remove this as it is automatically appended to the record.

I can also see the CNAME record

% dig cloud.forming.ai CNAME
cloud.forming.ai.	300	IN	CNAME	johnathan.ddns.net.
8

Hi, @Johnathan_Leppert. I also see both records working when I test. Did you resolve this?

$ dig +noall +answer _acme-challenge.forming.ai.forming.ai TXT
_acme-challenge.forming.ai.forming.ai. 300 IN TXT "__qR3RJVxFzh5Ul5OxVhnO0z_GWlXZ31NopcoRWteIc"

$ dig +noall +answer TEST_RECORD.forming.ai TXT
TEST_RECORD.forming.ai.	300	IN	TXT	"blah"