-
johncheungdesign.netlify.app
-
primary domain: **johncheung.design
Netlify propagation is taking over 72 hours. Please help by letting me know if I’ve missed something. I checked all the guides and it seems like everything is in order.**
Hi chaincheung,
I understand how frustrating long propagation times can be. Let’s go through the common causes and workarounds:
-
DNS Propagation Time
-
Netlify typically recommends allowing up to 48 hours for full DNS propagation, but in rare cases it can take longer depending on your domain registrar and global DNS caches.
-
Some registrars update slower than others, which can extend propagation.
-
-
Verify DNS Settings
-
Double-check that your domain’s A, CNAME, and TXT records match the values provided by Netlify.
-
Make sure there are no conflicting DNS records (like old A records pointing elsewhere or multiple CNAMEs for the same subdomain).
-
-
Check Domain Status on Netlify
-
Go to your site’s Domain settings in Netlify and see if the domain shows any warnings or pending verification messages.
-
The site should indicate whether DNS is verified or still pending.
-
-
Clear Cache / Check Propagation
-
Sometimes local or ISP DNS caches can show outdated results.
-
Use tools like dnschecker.org to verify the global DNS status for your domain.
-
-
Next Steps if Still Pending
-
If the domain is correctly configured and propagation exceeds 72 hours, it’s best to open a ticket with Netlify Support, providing:
-
Your site name
-
Custom domain
-
Screenshots of your DNS records
-
-
Netlify can then check if there’s any issue on their end or help verify the domain manually.
-
Summary:
-
Double-check your DNS records for conflicts.
-
Verify propagation globally using a tool like dnschecker.
-
If everything looks correct and it’s been over 72 hours, Netlify Support can help troubleshoot further.
Hope this helps!
1 Like
Hey @chaincheung 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!