Hello Netlify Support Team,
I am experiencing an issue with my custom domain:
demo-aiweb-assistant.pangeamind.com
The domain pangeamind.com is registered with GoDaddy, and I am trying to configure the above subdomain with my Netlify site.
Netlify has been showing the following status for approximately 4 days:
“Netlify DNS propagating…”
I have already attempted to configure the domain from two different Netlify accounts, but Netlify is still not providing the DNS records/nameserver configuration required to complete the setup.
At this point, the domain is still not becoming active.
Request
Could you please investigate the DNS configuration and propagation status for:
demo-aiweb-assistant.pangeamind.com
Specifically, I need you to:
-
Confirm whether the domain/subdomain is correctly registered and assigned to my Netlify site.
-
Confirm the exact DNS records or Netlify that I should configure at GoDaddy
-
Please provide the exact DNS records I need to add at GoDaddy so I can complete the setup.
-
If there is a backend/domain verification issue on Netlify’s side, please resolve it or advise me on the required action.
This issue has already persisted for approximately 4 days, so I would appreciate your assistance in getting the domain activated as soon as possible.
Thank you.