Hi, @STACKINJAM. If you tell us the site subdomain or the site API ID, our support team can extend the build time limit for the site.
However, it sounds more like the following issue is occurring:
If this is issue (a stuck build), manually closing any connections to sites or databases being made during the site build process is the solution. If there are other questions or concerns, please let us know.
I think it is getting stuck due to time since when I had only 3 products that it was pulling from shopify it would work just fine but now that there are 100 it is timing out. I tested on another provider and it is deploying fine. Please take a look at your convenience.
I’m afraid I’m not finding the site in question. I do see another site that could be this one but was renamed? I do see a deploy failure due to timeout on that site but it also appears that there have been a couple of successful deploys since then. Assuming the ‘old…’ site is the correct one, I’ve gone ahead and increased the build timeout to 30 minutes.
Could you let us know if that wasn’t the right site or if you’re still exceeding the built time limit?
Hi there! I’m currently experiencing the same issue and haven’t heard anything back from the support team yet. Would anyone here be able to increase my build time limit please? I’ve just migrated my client’s production sites over from Gatsby Cloud and need to get everything up and running as soon as possible.
11:32:50 AM: Execution timed out after 18m10.00223901s
11:32:50 AM: Error running command: Command did not finish within the time limit
11:32:50 AM: Failing build: Failed to build site
11:32:51 AM: Finished processing build request in 18m43.185s
Please boost our time limit so I can see if it fixes our failing builds. We can’t migrate from Gatsby Cloud until this is resolved.