Netlify and namecheap dns

[rudrprasad]

i was playing around with the dns records on namecheap while trying to get google console working and I deleted a few of the existing record (a major mistake on my part). THe DNS stopped working so I decided to redo everything. set up the domains again both on name cheap and netlofy

I deleted the domain identify and set up everything again. but it doesn’t work. http://www.mctechfiji.com works but typing in http://mctechfiji.com doesn’t work I think because it isn’t redirecting or something.

this is what I see in my domain page on netlify

please help

[Melvin]

Hi @rudrprasad,

Thanks for reaching out and welcome to Netlify’s Support Forums!

Looks like the name servers haven’t propagated yet:

dig mctechfiji.com NS +trace | tail -n 6
;; Received 736 bytes from 192.55.83.30#53(m.gtld-servers.net) in 61 ms

mctechfiji.com.		1800	IN	NS	dns1.registrar-servers.com.
mctechfiji.com.		1800	IN	NS	dns2.registrar-servers.com.
;; Received 99 bytes from 2610:a1:1024::200#53(dns1.registrar-servers.com) in 115 ms

I’m seeing the registrar-servers.com name servers instead of the Netlify name servers mentioned here:

Netlify App

If you have the Netlify name servers configured at your registrar, as mentioned in this guide, it could take up to 48 hours for propagation.

You can configure your domain for Netlify name servers by following this Support Guide:

[Support Guide] How can I manage my DNS with Netlify if I used another vendor to purchase my domain?

Last reviewed and updated by Netlify Support on 13 Sep 2021 You are well on your way already - cool! Let’s get this figured out. This will be a three-step process but don’t worry, it’s not that hard. Open an app you use to take some notes or grab a piece of paper if you are old-school like me. If you’d prefer a TL:DR; in the form of a video, check this out: [CONFIGURING NETLIFY DNS (DOMAIN PURCHASED EXTERNALLY) - Netlify] (Link to our topic on propagation as discussed in the vid…

[rudrprasad]

hello sir

thank you for reaching out to me.

will there be any way to know if there are any errors in the setting up of the DNS. the thing is this is my first client as a web developer and I don’t want things to go south.

I’ve set up the DNS from netlify and also set it on namecheap using the custom DNS option.

thanks
rudr prasad

[luke]

Hi, @rudrprasad. You have an inactive DNS zone here:

https://app.netlify.com/account/dns/mctechfiji.com

You must delete it and use these instructions instead:

• Configure external DNS for a custom domain | Netlify Docs

Alternatively, you can activate the inactive DNS zone. Now, the external DNS instructions are simpler and less error prone so I do recommend that workflow above if you are having issues getting DNS configured.

That said, if you want to activate the DNS zone, there is a support guide (with both solutions) here:

[Support Guide] How to detect and fix inactive Netlify DNS zones

Last reviewed by Netlify Support: April 2022 What is an “inactive Netlify DNS zone”? First, it would help to define the term “DNS zone”. Quoting wikipedia, it says: A DNS zone is any distinct, contiguous portion of the domain name space in the Domain Name System (DNS) for which administrative responsibility has been delegated to a single manager. To paraphrase, a DNS zone is a collection of all the DNS records for a production domain. When you add production domains to Netlify DNS we cre…

If there are questions about either solution, please let us know.