# Netlify Account suspension

**URL:** <https://answers.netlify.com/t/netlify-account-suspension/97674>\
**Category:** Admin\
**Tags:** deployment\
**Created:** [July 27, 2023, 2:52pm UTC](https://answers.netlify.com/t/netlify-account-suspension/97674 "2023-07-27T14:52:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Onta](https://avatars.discourse-cdn.com/v4/letter/o/b38774/32.png) [@Onta](https://answers.netlify.com/u/Onta)\
**Post date:** [July 27, 2023, 2:52pm UTC](https://answers.netlify.com/t/netlify-account-suspension/97674/1 "2023-07-27T14:52:01Z")

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My netlify account was suspended and the new ones I try to create also get suspended on creation. Can I get help with creating an account from a support engineer on here?

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**Author:** ![SamO](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/samo/32/41847_2.png) [@SamO](https://answers.netlify.com/u/SamO)\
**Post date:** [July 27, 2023, 2:53pm UTC](https://answers.netlify.com/t/netlify-account-suspension/97674/2 "2023-07-27T14:53:32Z")

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Hiya, please attempt to login again and you will be prompted to submit an appeal request. From there our VP of security will manually view your account and follow up with a decision via email.

If you have done so already please sit tight as we work through the queue.

> [@My Netlify account ha been suspended, I don't know why?](https://answers.netlify.com/t/my-netlify-account-ha-been-suspended-i-dont-know-why/97537/27):
>
> The safety and security of our platform is of paramount importance to Netlify, and our fraud and abuse mechanisms play a critical role in ensuring a safe and secure environment for all our customers. The tuning of our fraud and abuse mechanisms can sometimes result in false positives and inconvenience for our users. Please know that we are actively working to address these issues and make necessary improvements to ensure a smoother and more accurate experience for all our customers. As part of…

Thank you for your continued patience.

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**Author:** ![SamO](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/samo/32/41847_2.png) [@SamO](https://answers.netlify.com/u/SamO)\
**Post date:** [July 27, 2023, 2:53pm UTC](https://answers.netlify.com/t/netlify-account-suspension/97674/3 "2023-07-27T14:53:43Z")

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closed on July 27, 2023, 2:53pm UTC. Create a new topic for help! :)