# Need help with site transfer

**URL:** <https://answers.netlify.com/t/need-help-with-site-transfer/116449>\
**Category:** Support\
**Tags:** netlify-dns-https-ssl\
**Created:** [April 14, 2024, 5:53pm UTC](https://answers.netlify.com/t/need-help-with-site-transfer/116449 "2024-04-14T17:53:30Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![SovietBeatle](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/sovietbeatle/32/56854_2.png) [@SovietBeatle](https://answers.netlify.com/u/SovietBeatle)\
**Post date:** [April 14, 2024, 5:53pm UTC](https://answers.netlify.com/t/need-help-with-site-transfer/116449/1 "2024-04-14T17:53:30Z")

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Site Name: [usspokane.com](http://usspokane.com)

Hello! It’s been 3 days since I started transferring my website from Squarespace to Netlify. I thought I did everything correctly but when I look into the DNS settings on Netlify it still says “awaiting external DNS”.

 ![image](https://global.discourse-cdn.com/netlify/original/3X/0/1/01f593b9993284dbd89c3937bea4666578ae9125.png)

Are there any files I’m missing? I was instructed to transfer over any MX, TXT, and SPF files as well as any files pertaining to email. I also copied the Netlify Nameservers one by one and replaced them in Godaddy.

Any help on this would be greatly appreciated. Thanks!

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**Author:** ![dig](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/dig/32/56744_2.png) [@dig](https://answers.netlify.com/u/dig)\
**Post date:** [April 14, 2024, 9:36pm UTC](https://answers.netlify.com/t/need-help-with-site-transfer/116449/2 "2024-04-14T21:36:07Z")

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> [@SovietBeatle](#):
>
> `usspokane.com`

Do you have or did you delete any [`NETLIFY`](https://answers.netlify.com/t/support-guide-what-are-the-netlify-and-netlifyv6-type-dns-records-how-do-i-delete-these-records/17430/1) records from the domain management page in the Netlify dashboard?

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<div class="post-metadata">

**Author:** ![SovietBeatle](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/sovietbeatle/32/56854_2.png) [@SovietBeatle](https://answers.netlify.com/u/SovietBeatle)\
**Post date:** [April 14, 2024, 11:16pm UTC](https://answers.netlify.com/t/need-help-with-site-transfer/116449/3 "2024-04-14T23:16:29Z")

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I did have some Netlify records that appeared in my DNS settings which I deleted. They appeared after my first attempt to transfer the DNS settings.

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<div class="post-metadata">

**Author:** ![dig](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/dig/32/56744_2.png) [@dig](https://answers.netlify.com/u/dig)\
**Post date:** [April 14, 2024, 11:50pm UTC](https://answers.netlify.com/t/need-help-with-site-transfer/116449/4 "2024-04-14T23:50:10Z")

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> [@SovietBeatle](#):
>
> I did have some Netlify records that appeared in my DNS settings which I deleted

That explains your issue. These records are _ **required** _ to make the domain work.

1. Remove the domain from the site.
2. Reassign it.
3. Don’t delete the records.

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<div class="post-metadata">

**Author:** ![SovietBeatle](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/sovietbeatle/32/56854_2.png) [@SovietBeatle](https://answers.netlify.com/u/SovietBeatle)\
**Post date:** [April 14, 2024, 11:56pm UTC](https://answers.netlify.com/t/need-help-with-site-transfer/116449/5 "2024-04-14T23:56:41Z")

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How can I safely remove and reassign? I’m guessing I have to go to domain management \> options \> remove domain?

Once I remove and reassign, will I have to wait an additional 72 hours for everything to transfer over?

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<div class="post-metadata">

**Author:** ![dig](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/dig/32/56744_2.png) [@dig](https://answers.netlify.com/u/dig)\
**Post date:** [April 15, 2024, 12:13am UTC](https://answers.netlify.com/t/need-help-with-site-transfer/116449/6 "2024-04-15T00:13:49Z")

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> [@SovietBeatle](#):
>
> I’m guessing I have to go to domain management \> options \> remove domain?

No.

You remove the custom domain from your site _ **only** _ not from Netlify DNS completely.

> [@SovietBeatle](#):
>
> Once I remove and reassign, will I have to wait an additional 72 hours for everything to transfer over?

Not if you do what I have said.

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<div class="post-metadata">

**Author:** ![charlottechhum](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/charlottechhum/32/52466_2.png) [@charlottechhum](https://answers.netlify.com/u/charlottechhum)\
**Post date:** [April 15, 2024, 1:05pm UTC](https://answers.netlify.com/t/need-help-with-site-transfer/116449/7 "2024-04-15T13:05:48Z")

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Hi there, I see were are now helping you in the Help Desk. I’ll go ahead and close out this forum thread. Thanks!
