Need help with "Another site is using this domain"

Support
1

I’m trying to add the domain “rechargachargine.com” to my site, but it says this domain is already managed by other Netlify team.

I was using this domain on another Netlify site before but I have removed it from the site, then deleted the site altogether (and waited for 48h).

I’m going to add the support TXT record with case id: {369114} as suggested here

I had already raised the issue on another thread, and got a response that i’ll be contacted for updates 2 days ago, but so far i’ve received no response or resolution. kindly help.

2

Which other thread?
Your account has no other public theads (perhaps Netlify hid it after answering).

You may have already, but the best way to get support for this particular issue is with the support form.

Go to https://www.netlify.com/support/
For ‘What kind of help do you need?’
Select ‘Another site is using this domain’

Then provide the relevant details, (and perhaps a link back to this thread).
Netlify’s team will then respond to you via email.

3

We’ve responded twice to your inquiry in our helpdesk, kindly check your spam folder to make sure you aren’t missing emails.

5

Sure. Let me check again.