I’m trying to set up Netlify DNS for ilccolorado.com under my team SCSM (account: araya1350), but I’m getting the error “A DNS zone for this domain already exists on NS1.” The zone is not in my current account. I own this domain (registered through Squarespace) and need the existing NS1 zone released so I can create a new one. Please let me know what verification you need.
Hey @araya 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!