My site is timing out

[Knapstad]

Hi
My site, silly-curie-16fc6b is timing out and i cant seem to figure out why

[SamO]

Is it your build? Function? what specifically is timing out?

[Knapstad]

It was my site, the request to the link (https://bilabonnement.app) got a 522 response, for most of yesterday but the problem seems to be fixed now

[Melvin]

Hi @Knapstad,

Thanks for the follow-up. I see you have Netlify DNS setup for the domain bilabonnement.app, however the name servers are pointing to cloudflare instead of the Netlify name servers mentioned here.

dig bilabonnement.app NS +trace | tail -n 6
;; Received 346 bytes from 2001:4860:4805::69#53(ns-tld5.charlestonroadregistry.com) in 52 ms

bilabonnement.app.	86400	IN	NS	eva.ns.cloudflare.com.
bilabonnement.app.	86400	IN	NS	sonny.ns.cloudflare.com.
;; Received 101 bytes from 2a06:98c1:50::ac40:2342#53(sonny.ns.cloudflare.com) in 53 ms

You can follow our Support Guide to fix the inactive DNS Zone which describes the issues that can happen with a inactive DNS zone, how to detect and how to fix:

[Support Guide] How to detect and fix inactive Netlify DNS zones

Last reviewed by Netlify Support - August, 2023 What is an “inactive Netlify DNS zone”? First, it would help to define the term “DNS zone”. Quoting wikipedia, it says: A DNS zone is any distinct, contiguous portion of the domain name space in the Domain Name System (DNS) for which administrative responsibility has been delegated to a single manager. To paraphrase, a DNS zone is a collection of all the DNS records for a production domain. When you add production domains to Netlify DNS we c…

This sections of the guide, provides instructions on how to fix the inactive DNS Zone.

[Knapstad]

Thank you
Looks like its a problem with my local dns, i get different ips when i ping the domain on my Wlan and on a hotspot from my phone.

And the site works when I’m on my phones network

[luke]

Hi, @Knapstad. The domain is routing to Cloudflare and failing to return content. As we cannot see the Cloudflare configuration, we have no way to identify why it is failing.

I recommend contacting the technical support for Cloudflare to find out why this is happening.

[Knapstad]

Ive askes on The cloudflare forums and they say this happens if the web server blocks their requests. Are all of their ips white listed?

• 103.21.244.0/22
• 103.22.200.0/22
• 103.31.4.0/22
• 104.16.0.0/13
• 104.24.0.0/14
• 108.162.192.0/18
• 131.0.72.0/22
• 141.101.64.0/18
• 162.158.0.0/15
• 172.64.0.0/13
• 173.245.48.0/20
• 188.114.96.0/20
• 190.93.240.0/20
• 197.234.240.0/22
• 198.41.128.0/17

Also available as a IPv4 text list.

IPv6

• 2400:cb00::/32
• 2606:4700::/32
• 2803:f800::/32
• 2405:b500::/32
• 2405:8100::/32
• 2a06:98c0::/29
• 2c0f:f248::/32

[hrishikesh]

All Cloudflare IPs are allowed.