My site is not loading even after successfull deployment

Admin
1

My site is not loading even after successfull deployment. My site name "jahid-s-portfolio
" and custom doamin “jahidulkabir.com”. DNS provider Hostinger, I have already added the required A & CNAME record lready but still while browising the site “www.jahidulkabir.com”, nothing shows up. can someone help to check whats am I missing?

2

Hi @JahidKabi,

Thanks for reaching out and welcome to the Netlify Support Forums!

Visiting https://jahidulkabir.com/ is resolving for me at this time. Are you still having issues?

I do see you have a Netlify DNS Zone setup here. However, I’m showing that you are not using the Netlify name servers listed here.

dig jahidulkabir.com NS +trace | tail -n 6
;; Received 538 bytes from 192.33.14.30#53(b.gtld-servers.net) in 44 ms

jahidulkabir.com.	86400	IN	NS	ns2.dns-parking.com.
jahidulkabir.com.	86400	IN	NS	ns1.dns-parking.com.
;; Received 93 bytes from 162.159.25.42#53(ns2.dns-parking.com) in 125 ms

Since you’re not using the Netlify name servers, the DNS Zone is inactive. We have a Support Guide that explains what an inactive DNS Zone is, how to detect one and how to fix:

I do see you have External DNS configured properly:

host jahidulkabir.com
jahidulkabir.com has address 75.2.60.5

host www.jahidulkabir.com
www.jahidulkabir.com is an alias for jahid-s-portfolio.netlify.app.

If you’re not planning on using the Netlify DNS and using External DNS, you can remove Netlify DNS here. We recommend removing (if you’re not going to use Netlify DNS) it as it could cause issues when the SSL certificate needs to be renewed.

You would keep the External DNS configuration and you should be all set.

3

Hi Melvin,

Thanks for your response and helping on this.

Yes, it (https://jahidulkabir.com/) does resolve now; technically it started working once I fix the datoCMS token problem on my code. So basically, there was a problem on my code which has been fixed now.

Now may I know what AAA record needs to be added in order to provision the “Lets encrypt cert” for my custom domain. I have gone thru with this KB HTTPS (SSL) | Netlify Docs but not sure what exactly i’d need to add.

As I still cannot see ‘https’ while browsing the website. My domain is hosted on ‘Hostinger’ DNS provider and would like to continue on their side. In this case, did you mean to delete this below record?

image.png988×223 8.21 KB

Cheers!

Regards,
Jahid
Support Escalation Engineer, Microsoft 365

4 
dig AAAA +short @8.8.8.8 jahidulkabir.com
2a02:4780:2b:1869:0:2377:3f28:2

This record needs to be removed.