My Netlify account got flagged

I usually log into my Netlify account through Github but recently i tried but it showed some error message so i decided to login via my Gmail, i didn’t remember the password so i went through the forget password process, i changed the password only for my account to get banned. i would have loved if there was a proper way to verify the accounts owner not just flagging an account just like that.
pls I’ll love to get my account back thanks.