My Domain is used by my development vendor


My company domain is held by my development vendor’s Netlify account. Now we want to take back the control and host the website under our own Netlify account. We have added the TXT record as suggested by one of the Netlify supporting staff to verify the domain ownership. Before unlinking the domain from my vendor Netlify account, our concern is that whether this action will immediately update the Netlify load balancer record and making our website inaccessible from the public? Any help would be great! Thanks!

Hi there,

If you respond to that thread letting us know what you want put in place instead (e.g. “move name to site X” or “set new DNS record for Y”) we can do it while we change ownership. Otherwise we’d just remove it so you could reuse it which would definitely lead to downtime.