On March 10 we decided to move our website from one account to another. It was originally hosted on our freelance’s account and that lasted for too long.
First, I deployed it on our account, then she deleted the domain from her account, and finally I tried registering the domain on our account. It’s then that we first received the error
... is conflicting the ownership with other existing zones.
We first thought it was a propagation thing internally to Netlify and gave it some time. But on the morning next day it was still blocking and still does.
We decided to move backward (put back hosting on her account) as a quick solution, so she tried to add the domain back to her list of registered domains but she gets the same error.
In the meantime, as a dirty & temporary hack, I created a 302 redirect to this URL.
We sent several emails through the contact form and got no answers. This has taken way too much time already.
What did we miss? What other information do you need to resolve this?
It has a really bad impact on our image.