My apps turn off on day time

PLEASE help us help you by writing a good post!

:laughing:

Hey @buruhnih, sorry, however this is very funny!

There’s no reason why we’d turn your site off at particular times. Can you share any errors that you see, please?

i just found another guy feel my problem too here Site cannot be reached error

Do you have a screenshot? Do other websites work? What’s your error code? Do you have an x-nf-request-id?

You may want to check out this guide to help us help you; Asking great questions to get great answers

It’s really hard to debug without something tangible.

hmm, i just test my url above from my phone, it’s work. but from mac Catalina edge and chrome browser, not works

okay i need read the thread. but i possibly can’t ask the client(interviewer) to “work” for the x-nf-request-id on his/her browser…

Great! So at least we can confirm it’s something local. You may want to try clearing the DNS cache on your machine or clearing browsing data in Chrome (inc. trying an incognito window and assessing whether plugins are impacting your service).

can you give the “hint sentence” for the client browser setup avoid not occur in the client browser?

Hey, I’m not too sure what you’re asking for, I’m afraid. :confused: But, I can confirm that the site is loading fine here in the UK.

i mean like technical steps(ex: clearing browsing data in Chrome (inc. trying an incognito window and assessing whether plugins are impacting your service), disable permissions).

Clearing DNS cache on Mac: https://support.unblock-us.com/hc/en-us/articles/360000139313-How-do-I-flush-my-DNS-cache-
Clearing Chrome cache: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
How to use an Incognito window in Chrome: https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en
How to manage extensions in Chrome: https://support.google.com/chrome_webstore/answer/2664769?hl=en-GB

You’ll have to Google a few things :slight_smile:

Wow! Great Support and Great Answer! Than You!