# My account was banned for no reason

**URL:** <https://answers.netlify.com/t/my-account-was-banned-for-no-reason/97572>\
**Category:** Admin\
**Tags:** netlify-newbie\
**Created:** [July 26, 2023, 10:55am UTC](https://answers.netlify.com/t/my-account-was-banned-for-no-reason/97572 "2023-07-26T10:55:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![LilithB](https://avatars.discourse-cdn.com/v4/letter/l/779978/32.png) [@LilithB](https://answers.netlify.com/u/LilithB)\
**Post date:** [July 26, 2023, 10:55am UTC](https://answers.netlify.com/t/my-account-was-banned-for-no-reason/97572/1 "2023-07-26T10:55:12Z")

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My username was LilithBlackrose. I was on the free tier hosting my business/personal developer site as well a stone for fun build to show off. I was banned when I deployed an example build and then when I appealed it I was offered no explanation. If I need to use a paid tier for business that’s understandable but a warning would be nice as opposed to zero communication, but to my knowledge I wasn’t violating any terms.

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**Author:** ![Metalmilitian85](https://avatars.discourse-cdn.com/v4/letter/m/45deac/32.png) [@Metalmilitian85](https://answers.netlify.com/u/Metalmilitian85)\
**Post date:** [July 26, 2023, 12:19pm UTC](https://answers.netlify.com/t/my-account-was-banned-for-no-reason/97572/2 "2023-07-26T12:19:12Z")

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Same thing with me. Currently trying to deal with them too on this.

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**Author:** ![ltgouvea](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/ltgouvea/32/53049_2.png) [@ltgouvea](https://answers.netlify.com/u/ltgouvea)\
**Post date:** [July 26, 2023, 2:15pm UTC](https://answers.netlify.com/t/my-account-was-banned-for-no-reason/97572/3 "2023-07-26T14:15:16Z")

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Same thing happened to me. No response for my support ticket so far. If this mess isn’t fixed in the next 24h I’m ditching this platform and I suggest everyone to do the same and speak up about this sh\*\*ty service.

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**Author:** ![dave123](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/dave123/32/53041_2.png) [@dave123](https://answers.netlify.com/u/dave123)\
**Post date:** [July 26, 2023, 2:45pm UTC](https://answers.netlify.com/t/my-account-was-banned-for-no-reason/97572/4 "2023-07-26T14:45:18Z")

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same thing happend to me yesterday. still waiting for a response.

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**Author:** ![SamO](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/samo/32/41847_2.png) [@SamO](https://answers.netlify.com/u/SamO)\
**Post date:** [July 26, 2023, 3:53pm UTC](https://answers.netlify.com/t/my-account-was-banned-for-no-reason/97572/5 "2023-07-26T15:53:44Z")

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Hello everyone! I’m sorry to hear you’ve been impacted by this. Please take a look at the post our VP of security made:

> [@My Netlify account ha been suspended, I don't know why?](https://answers.netlify.com/t/my-netlify-account-ha-been-suspended-i-dont-know-why/97537/27):
>
> The safety and security of our platform is of paramount importance to Netlify, and our fraud and abuse mechanisms play a critical role in ensuring a safe and secure environment for all our customers. The tuning of our fraud and abuse mechanisms can sometimes result in false positives and inconvenience for our users. Please know that we are actively working to address these issues and make necessary improvements to ensure a smoother and more accurate experience for all our customers. As part of…

You will all have an update soon.