Mail connection from IONOS provider

Support
1

Hello everyone,

I’m trying to set up the mail system from IONOS to work on Netlify DNS, as right now I can’t send any messages.

I called IONOS and they told me I have to edit a variable in their DNS configuration with “TXT” type and Mail service. Where can I get this value? Is there any way to do it if I can’t get this value?

This is the value I have right now from IONOS:

"v=spf1 include:_spf-eu.ionos.com ~all"

Thanks for your time.

2

I believe you answered this question…

To add a new TXT record follow this documentation.

3

Hi, @meeeww. You didn’t share your domain name so I’ve redacted that information in the commands below. The word “redacted” below is the replacement for the actual domain name:

$ dig +noall +answer redacted TXT
redacted.	3600	IN	TXT	"v=spf1 include:_spf-eu.ionos.com ~all"

In short, the DNS record is working when I test.

4

@jasiqli @luke Thanks for the answer, but it hasn’t work. I’m still getting the email couldn’t be delivered error on the IONOS mailing service.

5

Have you correctly configured the MX records?

6

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This are my DNS records

7

I don’t see any MX records there.

8

What do I have to put in the MX records? The same as the TXT record?

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9

You will need to consult the IONOS Help Center or contact IONOS for the appropriate records.