Mail connection from IONOS provider

Hello everyone,

I’m trying to set up the mail system from IONOS to work on Netlify DNS, as right now I can’t send any messages.

I called IONOS and they told me I have to edit a variable in their DNS configuration with “TXT” type and Mail service. Where can I get this value? Is there any way to do it if I can’t get this value?

This is the value I have right now from IONOS:

"v=spf1 ~all"

Thanks for your time.

I believe you answered this question…

To add a new TXT record follow this documentation.

Hi, @meeeww. You didn’t share your domain name so I’ve redacted that information in the commands below. The word “redacted” below is the replacement for the actual domain name:

$ dig +noall +answer redacted TXT
redacted.	3600	IN	TXT	"v=spf1 ~all"

In short, the DNS record is working when I test.

@jasiqli @luke Thanks for the answer, but it hasn’t work. I’m still getting the email couldn’t be delivered error on the IONOS mailing service.

Have you correctly configured the MX records?

This are my DNS records

I don’t see any MX records there.

What do I have to put in the MX records? The same as the TXT record?

You will need to consult the IONOS Help Center or contact IONOS for the appropriate records.