Let's encrypt certificate error

Hello,

I keep trying to get a SSL/TLS certificate, without success. DNS configuration is correct, but still I get this error:
We could not provision a Let’s Encrypt certificate for your custom domain.

Please read our troubleshooting guide for some tips on what might be happening.

Project name is chefboxromania.netlify.app
Custom domain is chefbox.ro.

Many thanks for your help!

Andreea

Hi @Andreea_Dumitru,

Thanks for reaching out!

I took a look at the site and the DNS configuration appears to be set up correctly for Netlify DNS.

dig chefbox.ro NS +trace | tail -n 6
chefbox.ro.		3600	IN	NS	dns1.p06.nsone.net.
chefbox.ro.		3600	IN	NS	dns2.p06.nsone.net.
chefbox.ro.		3600	IN	NS	dns3.p06.nsone.net.
chefbox.ro.		3600	IN	NS	dns4.p06.nsone.net.
;; Received 128 bytes from 2620:4d:4000:6259:7:6:0:1#53(dns1.p06.nsone.net) in 39 ms

However, I also noticed that the project is currently paused.

For Netlify to provision and manage an SSL certificate, the site needs to be active and available on our platform. Since the project is paused, certificate provisioning cannot complete successfully.

Could you try re-enabling the project using the following link?

Once the project has been re-enabled, please let us know and we’ll be happy to take another look if the certificate does not provision automatically.

Hello Melvin,

Thank you so much for your reply!
It worked!! :slight_smile:

Have a nice day ahead!
Andreea

Hello Melvin,

Thank you so much for your reply!

It worked!! :slight_smile:

Have a nice day ahead!