# Just tell me what nameservers to use please!

**URL:** <https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432>\
**Category:** Support\
**Tags:** netlify-dns-https-ssl\
**Created:** [February 28, 2024, 3:22am UTC](https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432 "2024-02-28T03:22:11Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![joelstransky](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/joelstransky/32/59139_2.png) [@joelstransky](https://answers.netlify.com/u/joelstransky)\
**Post date:** [February 28, 2024, 3:22am UTC](https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432/1 "2024-02-28T03:22:11Z")

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Why can’t I point my domain name (from [name.com](http://name.com)) to netlify anymore?  
Less than a week ago my netlify custom domain was fine, then I connected to a different repo which would not deploy. I decided to start fresh and delete the project from netlify. I then created a new project, checkout and deployed my new repo to [joelstransky.netlify.com](http://joelstransky.netlify.com) but I can no longer use my domain? (joelstransky.bio)

When I try to re-add the domain it says, A DNS zone for this domain already exists on NS1, the DNS provider backing Netlify DNS.  
How does that make sense? Nothing changed at my registrar.

So I read the [name.com](http://name.com) guide here on netlify which instructs me to delete my DNS zone at [name.com](http://name.com). Done.

No change. So now I don’t know wth is happening.  
Is something propogating? Do I have to ask NS1 to delete something that should be working just fine? Why can’t just add some name servers at my registrar? Netlify for some reason refuses to tell me what those are until I’ve verified a domain that was just working with their service a week ago.

I have no idea if I’m resetting some 48hour process or not so now I’m afraid to touch anything.  
Please help.

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<div class="post-metadata">

**Author:** ![dig](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/dig/32/56744_2.png) [@dig](https://answers.netlify.com/u/dig)\
**Post date:** [February 28, 2024, 7:39am UTC](https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432/2 "2024-02-28T07:39:03Z")

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> [@joelstransky](#):
>
> Is something propogating?

Nope. There are no name servers configured, ergo no DNS records to propagate

```plaintext
$ whois joelstransky.bio | egrep '^Name Server'
Name Server:

```

> [@joelstransky](#):
>
> Netlify for some reason refuses to tell me what those are until I’ve verified a domain

Netlify provides the name servers once the domain is added to Netlify DNS as there are multiple server configurations not just one. _(Cloudflare does the same thing but [with 2,550 possible combinations](https://blog.cloudflare.com/whats-the-story-behind-the-names-of-cloudflares-name-servers/).)_

You don’t have to use Netlify DNS. There is an option for external DNS

> **[Configure external DNS for a custom domain](https://docs.netlify.com/domains-https/custom-domains/configure-external-dns/)**
>
> Configure an external DNS provider to point your domain to our platform. You can use external DNS for a subdomain or apex domain you registered externally.

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<div class="post-metadata">

**Author:** ![joelstransky](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/joelstransky/32/59139_2.png) [@joelstransky](https://answers.netlify.com/u/joelstransky)\
**Post date:** [February 29, 2024, 3:56am UTC](https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432/3 "2024-02-29T03:56:28Z")

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Thanks for the input. I contacted [Support@ns1.com](mailto:Support@ns1.com) as instructed but no idea if it reached anyone. At any rate the old dns zone seems to have cleared because netlify finally revealed my name servers. Those are set but netlify is still saying awaiting external dns. [name.com](http://name.com) throws a big alert saying its useless to set any dns records since the name servers are pointed away. So one step forward but still not clear is something is propogating. When I first set this up with netlify years ago it seemed to pretty automatic and fast.

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<div class="post-metadata">

**Author:** ![dig](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/dig/32/56744_2.png) [@dig](https://answers.netlify.com/u/dig)\
**Post date:** [February 29, 2024, 4:11am UTC](https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432/4 "2024-02-29T04:11:33Z")

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> [@joelstransky](#):
>
> Those are set but netlify is still saying awaiting external dns.

If you are seeing this message, something is not right.

Once the name servers are set (I can see they are) everything is done in Netlify. You should then [assign `joelstransky.bio` as a custom domain](https://docs.netlify.com/domains-https/custom-domains/#assign-a-domain-to-a-production-site) and Netlify will automatically create [`NETLIFY`](https://answers.netlify.com/t/support-guide-what-are-the-netlify-and-netlifyv6-type-dns-records-how-do-i-delete-these-records/17430/1) type records for the domain which you should then see on the Domain management page.

You don’t add A, AAAA, or CNAME records for Netlify, only for subdomains hosted elsewhere (e.g. `mail`).

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<div class="post-metadata">

**Author:** ![charlottechhum](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/charlottechhum/32/52466_2.png) [@charlottechhum](https://answers.netlify.com/u/charlottechhum)\
**Post date:** [February 29, 2024, 9:51am UTC](https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432/5 "2024-02-29T09:51:37Z")

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Hey Joel! When you click this “Set up Netlify DNS button”, are you currently getting an error that a DNS zone exists for this at NS1?

 ![image](https://global.discourse-cdn.com/netlify/original/3X/d/e/dee353c7cc2c09b5ec8e4bb6295ac360566a8af9.png)

I’m not sure if you’ve been reconfiguring things since you originally posted, but this would be the first step to getting your accurate name servers to use.

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<div class="post-metadata">

**Author:** ![joelstransky](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/joelstransky/32/59139_2.png) [@joelstransky](https://answers.netlify.com/u/joelstransky)\
**Post date:** [March 1, 2024, 3:47am UTC](https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432/6 "2024-03-01T03:47:07Z")

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That brought me back to square one!

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<div class="post-metadata">

**Author:** ![joelstransky](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/joelstransky/32/59139_2.png) [@joelstransky](https://answers.netlify.com/u/joelstransky)\
**Post date:** [March 1, 2024, 3:52am UTC](https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432/7 "2024-03-01T03:52:10Z")

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![image](https://global.discourse-cdn.com/netlify/original/3X/2/f/2f34e9b6f56a8a89979e29c6d29c7adf017974a8.png)  
Please tell me what this should look like.

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<div class="post-metadata">

**Author:** ![dig](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/dig/32/56744_2.png) [@dig](https://answers.netlify.com/u/dig)\
**Post date:** [March 1, 2024, 4:17am UTC](https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432/8 "2024-03-01T04:17:23Z")

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> [@joelstransky](#):
>
> Please tell me what this should look like.

`A` record value `75.2.60.5`. But you’ve already got an `ANAME` so you don’t need it.

Read: [[Support Guide] DNS Quick Start - How to set up DNS](https://answers.netlify.com/t/support-guide-dns-quick-start-how-to-set-up-dns/24773/1)

Also: [Configure external DNS for a custom domain | Netlify Docs](https://docs.netlify.com/domains-https/custom-domains/configure-external-dns/)

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<div class="post-metadata">

**Author:** ![eric45](https://avatars.discourse-cdn.com/v4/letter/e/8e7dd6/32.png) [@eric45](https://answers.netlify.com/u/eric45)\
**Post date:** [March 1, 2024, 12:33pm UTC](https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432/9 "2024-03-01T12:33:07Z")

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You don’t add A, AAAA, or CNAME records for Netlify, only for subdomains hosted elsewhere (e.g. `mail` ).

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<div class="post-metadata">

**Author:** ![joelstransky](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/joelstransky/32/59139_2.png) [@joelstransky](https://answers.netlify.com/u/joelstransky)\
**Post date:** [March 1, 2024, 5:35pm UTC](https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432/10 "2024-03-01T17:35:50Z")

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I’m afraid that’s not very helpful.  
Really appreciate the effort so far but no one has been explicit and there’s no way this should be that hard.  
[name.com](http://name.com),

- delete any dns zone that is there. Right?
- create a single ANAME record pointing to [apex-loadbalancer.netlify.com](http://apex-loadbalancer.netlify.com). Right?  
 ![image](https://global.discourse-cdn.com/netlify/original/3X/0/2/02992d651c74acdacb01d4006e54b432308f232e.png)

netlify domain management.  
If it says, Awaiting External DNS, do exactly what???

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<div class="post-metadata">

**Author:** ![dig](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/dig/32/56744_2.png) [@dig](https://answers.netlify.com/u/dig)\
**Post date:** [March 1, 2024, 8:15pm UTC](https://answers.netlify.com/t/just-tell-me-what-nameservers-to-use-please/113432/11 "2024-03-01T20:15:09Z")

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> [@joelstransky](#):
>
> Really appreciate the effort so far but no one has been explicit and there’s no way this should be that hard.

I have been very explicit. No, it is not that hard.
