Increase function timeout to 26s for two Pro plan sites

Support
1

Hi, I’m on the Pro plan and need the function timeout increased to 26 seconds for two sites:

  • fabulous-hotteok-42fc08.netlify.app

  • teal-zabaione-270a76.netlify.app

*I’m proxying Anthropic AI API calls to process clinical documents and they need more than 10 seconds. I have timeout = 26 set in my netlify.toml but it doesn’t seem to be taking effect.
*
I have timeout = 26 set in my netlify.toml under [functions."summarise"] and the @netlify/plugin-functions-install-core plugin is running successfully on each deploy. However functions are still timing out at what appears to be 10 seconds — I get a 504 Gateway Timeout error when processing large documents via the Anthropic API. The deploy summary shows 3 functions deployed and 1 plugin ran successfully each time.

3

Hey @Marike_Fichardt :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

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