I'm not receiving the file uploaded in the form

[luke]

Hi, @Paloma. I see the backend handler created to receive the file field data.

I believe I’ve found the reason and it is covered in this support guide:

[Support Guide] Form problems, form debugging, 404 when submitting

Last reviewed August 2023 Please give these debugging tips a try before making a new post. If none of the suggestions work, please include the information that we request at the end of this guide in the new post that you create. Thank you! Why use Forms? Forms are one of the most useful parts of modern websites because they allow us to capture input from our visitors. There are many ways to use forms: contact forms, such as contact forms and sign-up forms. Seeing as there are many types of fo…

Quoting the relevant section below:

8. Make sure that you POST your form request (not GET) with a Content-Type of application/x-www-form-urlencoded in most cases. However, if and only if you are submitting the form with a file upload then the Content-Type needs to be multipart/form-data instead.

In my testing, the form is using content-type: application/x-www-form-urlencoded for the submission. This is why the files are missing. Would you please change this to use content-type: application/x-www-form-urlencoded instead?

If that doesn’t resolve the missing uploaded file issue (or if there are other questions), please let us know.