# I have done my wedding project and I forgot to cancel my project plan, could I have a refund

**URL:** <https://answers.netlify.com/t/i-have-done-my-wedding-project-and-i-forgot-to-cancel-my-project-plan-could-i-have-a-refund/169756>\
**Category:** Admin\
**Tags:** billing\
**Created:** [September 14, 2026, 2:48am UTC](https://answers.netlify.com/t/i-have-done-my-wedding-project-and-i-forgot-to-cancel-my-project-plan-could-i-have-a-refund/169756 "2026-09-14T02:48:48Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![faithfulnguyen](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/faithfulnguyen/32/82948_2.png) [@faithfulnguyen](https://answers.netlify.com/u/faithfulnguyen)\
**Post date:** [September 14, 2026, 2:48am UTC](https://answers.netlify.com/t/i-have-done-my-wedding-project-and-i-forgot-to-cancel-my-project-plan-could-i-have-a-refund/169756/1 "2026-09-14T02:48:48Z")

</div>

I am writing to kindly request a refund for my recent automatic plan renewal, which occurred on September 13.

I was using Netlify to host my wedding project, which is now successfully finished. I intended to cancel my subscription beforehand but simply forgot the renewal date. I have already gone into my account and canceled the plan as of September 14, and I will not be using any paid bandwidth or features for this new billing cycle.

Could you please help me process a refund for this latest charge?

Here are my account details:

- **Account Email:** [trungtinnguyen2894@gmail.com](mailto:trungtinnguyen2894@gmail.com)

- **Team/Site Name:** wedding\_invitation

- **Transaction Date:** September 13, 2026

- **Transaction ID / Invoice Number:** SWGYSZ-00004

Thank you so much for your time and for the great platform!

Best regards,