# I can't remove the netlify records in my DNS zone **URL:** \ **Category:** Support\ **Tags:** netlify-dns-https-ssl\ **Created:** [April 27, 2020, 6:11am UTC](https://answers.netlify.com/t/i-cant-remove-the-netlify-records-in-my-dns-zone/13385 "2020-04-27T06:11:55Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![eladawy](https://avatars.discourse-cdn.com/v4/letter/e/9d8465/32.png) [@eladawy](https://answers.netlify.com/u/eladawy)\ **Post date:** [April 27, 2020, 6:11am UTC](https://answers.netlify.com/t/i-cant-remove-the-netlify-records-in-my-dns-zone/13385/1 "2020-04-27T06:11:55Z")
my netlify subdomain flamboyant-galileo-8db535.netlify.app my domain [al3dawi.com](http://al3dawi.com) please update best regards ---
**Author:** ![perry](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/perry/32/16_2.png) [@perry](https://answers.netlify.com/u/perry)\ **Post date:** [April 27, 2020, 9:45pm UTC](https://answers.netlify.com/t/i-cant-remove-the-netlify-records-in-my-dns-zone/13385/2 "2020-04-27T21:45:56Z")
hi, do you get an error? if so, which one is it? that’ll help us route things correctly 🙂 ---
**Author:** ![eladawy](https://avatars.discourse-cdn.com/v4/letter/e/9d8465/32.png) [@eladawy](https://answers.netlify.com/u/eladawy)\ **Post date:** [April 28, 2020, 2:48am UTC](https://answers.netlify.com/t/i-cant-remove-the-netlify-records-in-my-dns-zone/13385/3 "2020-04-28T02:48:11Z")
hello perry yes i got this message dns\_api al3dawi. com - al3dawi. com/A: 400 - link exists, all config must be empty please update thank you ---
**Author:** ![perry](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/perry/32/16_2.png) [@perry](https://answers.netlify.com/u/perry)\ **Post date:** [April 28, 2020, 11:29pm UTC](https://answers.netlify.com/t/i-cant-remove-the-netlify-records-in-my-dns-zone/13385/4 "2020-04-28T23:29:25Z")
ok, if we remove the record, your site will go down until you reconfigure it. Is that acceptable? if not, we need to know what to change it to. ---
**Author:** ![eladawy](https://avatars.discourse-cdn.com/v4/letter/e/9d8465/32.png) [@eladawy](https://answers.netlify.com/u/eladawy)\ **Post date:** [April 29, 2020, 1:23am UTC](https://answers.netlify.com/t/i-cant-remove-the-netlify-records-in-my-dns-zone/13385/5 "2020-04-29T01:23:30Z")
hello perry, i want it change from [https://al3dawi.netlify.app/](https://al3dawi.netlify.app/) to al3dawi .com and if you mean with reconfigure it again is to re deploy it. thats ok i can do it. thanks ---
**Author:** ![eladawy](https://avatars.discourse-cdn.com/v4/letter/e/9d8465/32.png) [@eladawy](https://answers.netlify.com/u/eladawy)\ **Post date:** [April 29, 2020, 1:26am UTC](https://answers.netlify.com/t/i-cant-remove-the-netlify-records-in-my-dns-zone/13385/6 "2020-04-29T01:26:37Z")
hi again i visited the website al3dawi. com and i found that it works now . i don’t know if you done it, but it works fine now thanks ---
**Author:** ![luke](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/luke/32/39_2.png) [@luke](https://answers.netlify.com/u/luke)\ **Post date:** [April 29, 2020, 7:51am UTC](https://answers.netlify.com/t/i-cant-remove-the-netlify-records-in-my-dns-zone/13385/7 "2020-04-29T07:51:14Z")
Hi, @eladawy, my best quess is that the delay was caused by time to live values in the DNS records: > [@\[Support Guide\] Why do DNS / SSL changes take up to 48 hours to propagate? (TTL)](https://answers.netlify.com/t/common-issue-how-do-time-to-live-ttl-values-affect-changes-to-dns-records/9359): > > Last reviewed by Netlify Support on December 2024 How do time to live (TTL) values affect changes to DNS records? People often ask why the changes to DNS (Domain Name System) records are not taking effect. The answer to this often involves a core mechanism of how DNS functions - the “time to live” (TTL) values for the DNS records themselves. This topic is here to answer those questions! +1! If you’d prefer a TL:DR; in the form of a video, check this out: [[- YouTube] ](https://www.youtube.com/watch?v=1shLAb7GqLI) ([Link to…](https://answers.netlify.com/t/support-guide-minimal-downtime-for-a-live-site-dns-migration/141) If there are other questions, please let us know.