# I can't get my form to redirect the logged in user to another page **URL:** \ **Category:** Support\ **Tags:** redirects\ **Created:** [April 12, 2023, 7:28pm UTC](https://answers.netlify.com/t/i-cant-get-my-form-to-redirect-the-logged-in-user-to-another-page/89982 "2023-04-12T19:28:12Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![mmsixth](https://avatars.discourse-cdn.com/v4/letter/m/87869e/32.png) [@mmsixth](https://answers.netlify.com/u/mmsixth)\ **Post date:** [April 12, 2023, 7:28pm UTC](https://answers.netlify.com/t/i-cant-get-my-form-to-redirect-the-logged-in-user-to-another-page/89982/1 "2023-04-12T19:28:12Z")
Site name is: celebrated-daffodil-98560f [https://pieconfidential.com](https://pieconfidential.com) When using the Netlify widget, it stays stuck on the page stating the user is logged in. This is my current code: Document Login with Netlify Identity ---
**Author:** ![SamO](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/samo/32/41847_2.png) [@SamO](https://answers.netlify.com/u/SamO)\ **Post date:** [April 12, 2023, 8:15pm UTC](https://answers.netlify.com/t/i-cant-get-my-form-to-redirect-the-logged-in-user-to-another-page/89982/2 "2023-04-12T20:15:39Z")
Hi @mmsixth 👋🏿 , Welcome to the forums! I can’t see your code would you mind having a read at this support guide? > [@\[Support Guide\] Making redirects work for you - troubleshooting and debugging](https://answers.netlify.com/t/support-guide-making-redirects-work-for-you-troubleshooting-and-debugging/13433): > > Last reviewed by Netlify Support in July 2025 Introduction You’ve put blood, sweat and tears into building an incredible static site with all the bells and whistles. However, you’ve configured some redirect rules and you’ve come unstuck… they don’t appear to be working! Ensure you’ve followed the correct guidance Our [redirects and rewrites document](https://docs.netlify.com/routing/redirects/) covers a broad range of use cases, from [status codes](https://docs.netlify.com/routing/redirects/redirect-options/#http-status-codes) to [proxying another service](https://docs.netlify.com/routing/redirects/rewrites-proxies/#proxy-to-another-service) and everything in between. Ensure you’re using the correct syntax … if not, please post again, and we’ll try and troubleshoot. ---
**Author:** ![mmsixth](https://avatars.discourse-cdn.com/v4/letter/m/87869e/32.png) [@mmsixth](https://answers.netlify.com/u/mmsixth)\ **Post date:** [April 13, 2023, 2:48am UTC](https://answers.netlify.com/t/i-cant-get-my-form-to-redirect-the-logged-in-user-to-another-page/89982/5 "2023-04-13T02:48:09Z")
Thanks for the swift response. Unfortunately everytime I paste the code it doesn’t show. Instead it reads Netlify document or something like that. Am I doing something wrong? ---
**Author:** ![hrishikesh](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/hrishikesh/32/74607_2.png) [@hrishikesh](https://answers.netlify.com/u/hrishikesh)\ **Post date:** [April 16, 2023, 2:06pm UTC](https://answers.netlify.com/t/i-cant-get-my-form-to-redirect-the-logged-in-user-to-another-page/89982/7 "2023-04-16T14:06:58Z")
If I’m not wrong, this has been resolved in the helpdesk. ---
**Author:** ![mmsixth](https://avatars.discourse-cdn.com/v4/letter/m/87869e/32.png) [@mmsixth](https://answers.netlify.com/u/mmsixth)\ **Post date:** [April 16, 2023, 3:44pm UTC](https://answers.netlify.com/t/i-cant-get-my-form-to-redirect-the-logged-in-user-to-another-page/89982/8 "2023-04-16T15:44:15Z")
If so, I’m not sure I k ow where the help desk is,or when the solution was provided to me. Can you point me in the right direction? ---
**Author:** ![hrishikesh](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/hrishikesh/32/74607_2.png) [@hrishikesh](https://answers.netlify.com/u/hrishikesh)\ **Post date:** [April 16, 2023, 4:18pm UTC](https://answers.netlify.com/t/i-cant-get-my-form-to-redirect-the-logged-in-user-to-another-page/89982/9 "2023-04-16T16:18:50Z")
I can see you’ve responded to the helpdesk ticket much before you’ve replied here. I’m not sure about the confusion. To be clear, the ticket id in the helpdesk is `146238`. You would be communicating there by email. ---
**Author:** ![mmsixth](https://avatars.discourse-cdn.com/v4/letter/m/87869e/32.png) [@mmsixth](https://answers.netlify.com/u/mmsixth)\ **Post date:** [April 25, 2023, 6:56pm UTC](https://answers.netlify.com/t/i-cant-get-my-form-to-redirect-the-logged-in-user-to-another-page/89982/10 "2023-04-25T18:56:28Z")
You are correct. It has been resolved in the help desk via email. Once again, thank you.