I am having login issues on netlify

Hi @SamO I have issues as regards logging into my account. I was prompted to submit either my international passport, driver’s license or national ID card. I submitted my national ID card which was verified by Stripe but could not be processed by netlify. Why is this happening to me? I am currently in Nigeria and I need to upload my website for an online course that I am taking on Udemy by Jonas schmedtmann

Hi, you will need to use an ID that is accepted can you share a screenshot of what you see?