Hi Netlify Support Team (Human Agent),
I need help releasing two domains that are currently locked under another/deleted account so I can add them to my current account (works.24flow@gmail.com).
Domains:
-
24flow.org -
matharadee.works
What I have done so far:
-
I have already added the required DNS TXT records (
verified-for-netlify.24flow.org) for both domains pointing to my forum post. -
I have already added the required DNS TXT records (
verified-for-netlify.``matharadee.works) for both domains pointing to my forum post. -
I tried submitting a support ticket via
[netlify.com/support](https://netlify.com/support)under “Release a domain from another account”, but the form gave me this error:“This domain’s DNS doesn’t point to Netlify. Double-check the spelling, or it may not be on Netlify.”
Since the form is blocked and the automated AI bot (kapa.ai) cannot process domain releases, could a human staff member please verify my DNS TXT records and manually release these two domains for me?
Thank you!