HTTPS Provisioning Is Broken?

My netlify domain: sbs-cli.netlify.app

My promary domain that I connected: sbs-cli.org

Site works with my new domain, but not on HTTPS / SSL.

I have set up HTTPS for other sites on Netlify- I basically just clicked the buttons and it worked…

But for this site I am getting a really strange error…

When I click “Provision Certificate” I just get an error, “Certificate Missing”…

Is there some kind of bug or broken thing in Netlify??

What should I do to make it work?? :disappointed_relieved:

Screen Shot 2023-05-20 at 12.06.33 PM

Part of the issue @Jimb0 is the configuration for sbs-cli.org isn’t correct.

The apex has the correct A record

% dig sbs-cli.org
sbs-cli.org.		300	IN	A	75.2.60.5

The www subdomain also has the same A record

% dig www.sbs-cli.org
www.sbs-cli.org.	300	IN	A	75.2.60.5

As noted in the Configure a subdomain section of the Configure external DNS for a custom domain documentation

To point a subdomain such as blog.petsofnetlify.com or www.petsofnetlify.com to your site on Netlify, you must create a CNAME record with your DNS provider.

So you need to remove the A record for the subdomain and replace it with a CNAME record with sbs-cli.netlify.app as the value.

When these changes are made, Let’s Encrypt can provision a certificate.